Patient-Reported Outcomes (ePRO) & Medication Reminder Text Message Service

Improve Medication Adherence & Study Compliance

Patient Reported Outcomes (ePRO) & Medication Reminder Text Message Service

Improve Medication Adherence & Study Compliance

quality of life survey - mobile health app and web form

mComply: Empowering Study Compliance and Patient Engagement

Our electronic patient-reported outcome (ePRO) & Medication Reminder solution, known as mComply, is a versatile platform designed to address a wide spectrum of healthcare requirements. Whether you’re conducting clinical trials, managing medical practices, or enhancing patient engagement, mComply can be seamlessly configured to meet your specific study protocols and unique needs. Here’s how mComply supports various use cases:

Patient Recruitment

Enrol participants to a Study Trial or to a Medical Practice using call-to-action marketing

Patient Dosing Diary

Collect data using text messaging or mobile app and analyse in real time

Medication Reminders

Send text message reminders to take medication based on custom schedules or to perform tasks

Health and Wellness Survey

Perform surveys, remote monitoring and wellness checks

Text messaging call-to-action — Patient Recruitment using Text Messaging

Text Messaging Reminder Service & Health Apps — Patient Recruitment using Mobile App

text message survey — Wellness Survey Using Text Messaging

text message information — Information Messages

Workflow Alerts — Alerts & Notifications

text message reminders — Appointment Reminders

Patient Retention

Engage with participants by sending timely information or motivation messages via text messaging

Workflow Alerts

Be notified when there is risk of study noncompliance

Appointment Scheduling

Schedule and send HIPAA compliant appointment reminders and visit preparation instructions

Telehealth Technology

Conduct health sessions remotely via a secure, video conferencing solution

Patient Engagement using Validated, AI-Powered Text Message Reminders, ePROs & other Health Apps

Welcome to the forefront of Clinical Research Healthcare Information Technology. Our innovative solutions not only enhance medication adherence through text message medication reminders but also elevate overall compliance and improve patient outcomes. With a focus on patient engagement, we introduce AI-Powered Text Message Reminders, ePROs, and an array of Health Apps that empower patients on their wellness journey. Our system is more than technology – it’s Validated, Centrally-Managed, CFR Compliant, and HIPAA-Ready, ensuring the utmost in security and regulatory adherence. We pride ourselves on versatility; our technology is tailor-made to seamlessly fit any requirement. Through the synergy of our Application Modules, from text message reminders and data collection to alerts, escalations, appointment scheduling, online video consultations, and patient recruitment, we craft a solution tailored precisely to your needs.

Patient Recruitment Solution

Enrol participants to a Study Trial or to a Medical Practice with call-to-action marketing using our text messaging service

Health Data Collection

Collect data using text messaging or mobile health app and analyse in real time

Medication Reminders

Send text message reminders to take medication based on custom schedules or to perform tasks

Wellness Checks & Surveys

Perform surveys, remote monitoring and wellness checks using our text messaging service or health app

Patient Retention Platform

Send timely information or motivation messages & engage with participants via text messaging

Workflow Alerts

Be notified when there is risk of study noncompliance

Tele health Technology

Conduct health sessions remotely via a secure, video conferencing solution

Appointment Scheduling

Schedule and send HIPAA compliant appointment reminders and visit preparation instructions

Configured and customised to fit any study protocol / requirement

Why Choose mComply?

Validated & Secure

HIPAA-Ready: Safeguard patient data with confidence.
CFR Compliant: Meet industry regulations seamlessly.

Central Management

Efficiently monitor and control study processes.
Seamlessly adapt to any study protocol or requirement.

Customised Solutions

Application modules are configured and customised to fulfill ANY requirement

Get a proposal & quotation for your specific trial, research study, or medical practice

Our AI-powered text message reminders and health apps can meet ANY requirement

Our Value Proposition

Customisation

Every study is different. Implementing an “off- the-shelf” technology solution will have minimal impact on adherence, if at all. Our experience and technical know-how will deliver against your study protocol.

HIPAA, CFR Compliant, & Data Privacy

Validated solutions consist of 21 CFR Part 11 compliance software and HIPAA ready. We can sign a BAA agreement if your organisation requires it. Moreover, our solutions comply with:

local text messaging regulations
EU Directive 2002/58/EC (ePrivacy Directive)
Regulation (EU) 2016/679 General Data Protection Regulation (GDPR)
US State Laws: CCPA/CPRA (California), VCDPA (Virginia), CPA (Colorado), CTDPA (Connecticut) and more.

Centralised Configuration & Management

Centrally manage the data collection and the sending of reminders and notifications. Oversee workflow processes in real time.

Automated Scheduling

Predefined logic based on a Study’s Flowchart relieves HCPs from having to set up appointment and reminder message delivery schedules for every study participant. System logic ensures adherence to the time window of visits.

Comprehensive Delivery

To successfully deliver a participant compliance system, you also need to consider training guides, IRB documentation for our solution, participant consent forms, translations and the like. We can help you realize a compliance system on time and on budget.

Ubiquity - Works with ALL Mobile Phones

Our solutions are available in different variants – native mobile app, web app and text messaging. Text messaging is the most ubiquitous, supported by over 1,200 operators in 200 countries. We will work with your team to determine which variant works best for your target study population or patients.

Client Testimonials

The people helped us develop, gather, and coordinate an ecosystem of business partners to deliver mHealth initiatives.

A great customisable offering helping us to expediently notify users of of health and wellness initiatives and activities.

Going digital has helped our physiotherapy clinic improve its marketshare both locally and globally - providing digital touchpoints including an improved website, online appointment & payment facilities and telehealth services.

mComply's global reach and localised support for IRB and user engagement makes this a solution of choice to improve patient outcomes.

Synegys' mComply provided tremendous value - a SIMPLE solution providing real time data visibility during the course of our trials.

Our Value Proposition

Customisation

HIPAA, CFR Compliant, & Data Privacy

Validated solutions are 21 CFR Part 11 compliant and HIPAA ready. We can sign a BAA agreement if your organisation requires it. Moreover, our solutions comply with: