Validated Health Apps & Text Message Patient Reminders, Promotion & Data Collection

mHSM (Mobile Health Services Management) is a comprehensive suite of services designed to elevate health and wellness outcomes. At the heart of mHSM lies a groundbreaking integration of text messaging, web and mobile app technologies, seamlessly merged with the prowess of business intelligence and AI. Our services are not just a mere solution; they are a transformative experience that empowers patients, streamlines treatment management, and automates essential tasks.

Unlocking the Potential: Powered by our cutting-edge digital health technology platform, mHSM isn’t just a one-size-fits-all solution. We understand that every healthcare need is unique, which is why our services are fully customizable. Tailored to your specific requirements, our solutions become a natural extension of your care approach, empowering both providers and patients alike.

Real-time Connection for Superior Outcomes: Imagine being able to connect with your patients in real-time, fostering a proactive approach to healthcare. With mHSM, this is not a mere imagination – it’s a reality. Our text message patient reminders transcend the limitations of traditional communication methods. Boosting appointment attendance and medication adherence becomes effortlessly achievable through gentle, timely nudges.

Globally Growing Trend: As the world embraces mobile technology’s potential in healthcare (mHealth), we stand at the forefront of this transformative movement. Across the globe, mHealth is catalyzed by various factors. In regions grappling with inadequate healthcare infrastructure and infectious diseases, mHealth emerges as a lifeline, bridging gaps and ensuring timely interventions. Developed nations, on the other hand, benefit from mHealth’s ability to combat escalating healthcare costs and offer specialized support for an aging population grappling with chronic illnesses.

Why Choose mHSM: As mobile phones are always on, always connected and always with the patient, mHSM allows you to communicate directly with patients in real-time to improve quality outcomes, increase access and improve appointment and medication adherence. mHSM supports ALL mobile phones.

What is mHSM?

mobile Health Services Management (mHSM) is a suite of services to promote offerings, remind patients, and monitor and collect health data e.g. health surveys. Services use text messaging or mobile app with business intelligence and AI technologies to educate consumers, support treatment management, and automate tasks. mHSM is customizable to suit any healthcare need. 

Promote Health Services and Information

mPromote allows you to improve communications reach and promotes medical education and awareness to large populations:

  • Prevention

    Communicate prevention practices and health lifestyles.

  • Awareness

    Provide healthcare information on vaccination and associated campaigns. Educate patients of care options and self-assessment.

  • Promotion

    Show nearby medical facilities and providers, their hours of operation, waiting times and directions to get there.

  • Disease Alerts

    Quickly notify and inform people in remote areas of what to do and how to react against disease outbreaks.

  • Support Services

    Provide support to those with diseases and are faced with stigma and social discrimination.

Use the mobile channel to provide personalized, relevant medical information to individuals.

Send Daily Reminder Texts

mRemind allows you to send timely, effective personalized messages to patients, caregivers and health workers:

  • Appointment Reminders

    Schedule visits on our web interface and have reminders sent on when to attend, how to prepare, what to bring, how to confirm and/or how to reschedule.

  • Medication Adherence

    Remind patients to take or apply medication and/or provide instructions on how to perform the activity.

  • Motivation Messages

    Send inspirational and informative messages to motivate patients and remind them of the importance of adhering to treatment protocols.

  • Prescription Refill Reminders

    Ensure patients have an adequate supply of medication.

  • Job Aids

    Extend hospital services by providing remote / mobile  health workers with relevant treatment information (utilizing 2-way communications).

Utilize the effectiveness of text messaging to remind patients of their required activities. 97% of text messages are read… and read instantly.

Monitor Health and Collect Patient Health Data

mMonitor generally employs 2-way communications using text messaging. web or mobile app to collect remote patient information or health-related data and to send behavior interventions:

  • Data Collection

    Use as a patient reported outcome tool to cost effectively collect information to analyze and view in realtime.

  • Monitoring

    Monitor patient activity to ensure that they are performing the required activities (e.g. drug adherence, diary entry, etc.) at the required times.

  • Intervention

    Escalation protocols are used to send reminders to patients if expected data is not submitted, or to send preventive care alerts to medical centres regarding health concerns.

  • Supply Chain Alerts

    Communicate availability of key drugs to minimise stock outs.

  • Disease Surveillance

    Collect timely and quality data from remote locations regarding disease outbreaks.

  • Authentication

    Check the veracity of drugs through SMS validation or mobile app.

  • Telehealth

    Communicate and interact with patients remotely in realtime.

Utilise the availability of mobile phones to improve patient reporting compliance and to capture key information in realtime.

mHSM is Available across all Platforms and Devices

Health & wellness solutions need to be developed and configured according to patient preferences across technology devices and service. mHSM is customisable and configurable on web-enabled devices, including across all smartphone platforms (iOS, Android). Functionality can also be provided on feature phones (i.e. basic phones) using text messaging. Some examples of text messaging solutions are shown below.

quiz 561x1024 1
Promote Awareness
mPromote 561x1024 1
Vaccination Reminder
mMonitor 561x1024 1
Monitor Health
Job Aids
Job Aids
Manage Stockouts

mHSM is Available Worldwide

mHSM is supported by over 1,200 mobile operators in 200 countries and is fully compliant with local text messaging regulations, the U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA), 21 CFR Part 11, the EU Directive 2002/58/EC (ePrivacy), EU 2016/679 GDPR (General Data Protection Regulation) and the Food and Drug Administration Guidance for Industry Patient Reported Outcome Measures (December 2009).

Validated solutions are based on a secure text messaging platform or mobile apps to health organizations and development agencies around the world. Custom digital health solutions can be developed leveraging our industry and technical expertise to create a seamless multi-level program tailored to specific patient populations.